cluck to viewWe’ve discover four many account now from varying Apple store and AT&T locating that employee are having problems while try out to activate telephone set through iTunes . From Atlanta , one motor home reports :
A “ teal shirt ” Apple representative come out to allow us have intercourse they are having difficulty accessing accounts on the iTunes system . The line has been amazingly slow , but at least we are inside ! In the last maybe 30 minutes only 5 people get into the store . Time to get comfy .
UPDATE : Here ’s the official tidings from AT&T :
We have had reports that client attempt to download new iTunes 7.7 package to their Modern iPhone may get an error notification say “ page not found . ” We have reported this issuing to Apple . While Apple act to solve this topic , we are asking customer to sync their freshly activated phone afterward at house .
This does not look just . Apparently multitude at home ca n’t even kick upstairs to firmware 2.0 and the problem is afflict iTunes on an international exfoliation . Here are a running tally of notice we ’ve have from the US :
“ I was in the first group of 30 to get aniPhone 3Gat the biggest AT&T Experience store in Houston , Texas . The faculty could n’t get anyone ’s earpiece to activate , so they let us take them home … .. where I still ca n’t get it to activate – iTunes hold timing out for energizing , but not the iTunes computer memory or anything else . ”
“ Not indisputable if you have hear this , but I ’m in an AT&T store in NJ and they ca n’t aerate the phone because iTunes is so slow . I ’ve been wait for 30 mins with the raw iPhone attached to iTunes in the store and there is no end in sight … Have you hear about others having problem touch off the phone ? Sounded like other stock are having the same job … ”
“ I buy an iPhone 3 gigabyte and the AT&T activation is n’t exercise . They are using iTunes to do it and there are internet problems . Went home , and iTunes still wo n’t activate . Seems to be an iTunes internet emergence . ”
“ patently Apple entirely lowball the load on their servers for activation and ALL electronic computer in the Boston Apple depot are stick in theiPhone activationscreen . No iTunes are able-bodied to link to the central server , so no iPhones can be spark off . ”
Even the iTunes radio link on Apple is gone .
“ I was at the AT&T depot in Dublin , OH , this cockcrow , seventh in line . They were letting the great unwashed in four at a time and it select them about 30 - 40 minutes to get the first person done because of the host crash . I eventually got in and got my new iPhone , but not until almost 9:00 . ”
“ Jordan Creek in west Des Moines is down as is the Apple store . A blue-green shirt say that they ’re chew over going with the old activate at dwelling method . say everyone in the line to get comfy . No one entered either store for 30 minutes ”
“ Atlanta update : nothing . the great unwashed who extend deep down an hour ago are either still in there or escaped through a ambuscade door . Three words about why waiting this year is better than last yr — ‘ super rapscallion formal ' ”
“ Apple store in Skokie < Il ( north suburb of Chicago ) is down . It ’s been an hour and 15 minutes and only four mass have left . I ’m still waiting for mine ! " " iPhone 3 thousand San Antonio : I waited about 15 minutes for activation , and nobody else ’s was work either so I just took my phone and left . They keep telling me that was n’t allowed , but I had already paid for the telephone set so there was nothing they could do to discontinue me . " From our own Benny Goldman in NY : " We spoke with several people who walked out of the storehouse without a work iPhone , as the iTunes / iPhone server appear to be overloaded since around 9:45 . Two citizenry said they wait for 15 minute of arc without any fortune , and another two were apprise to seek activating tomorrow . In my own experience , I leave the store without activating because I thought I would do it on my laptop , but I was n’t able to . I croak back inside the Apple entrepot and did n’t get along any better . We were just told by an Apple employee that they are slowing down the act of hoi polloi they are letting into the entrepot and working on the server in orderliness to fix the problem . " " I work for a Rogers principal up in Canada and I just say this billet and wanted to say that we ’re having the same trouble up here as well . Yay . " So How Did This Happen : The source of the iTunes clangour / slowdown seems not be those buy iPhone 3Gs from Apple / AT&T stores at all but the million of people update to the new firmware at home . Firmware 2.0 is n’t like other firmwares in that it needs to update the phone and reauthenticate the service . And in turn , when the servers are slam and the phone attain for reauthentication , the host is n’t always there to reactivate the service . This is how some of those newly bricked iPhones are go on , and a source tells us that even first gen iPhones are susceptible . Also , a special thanks to commenter brianhatch for the newspaper headline .
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